Privacy Policy

Last updated: 20th February 2026.

Eighth Degree Homes (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. What Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Suburb and project location

  • Project details and budget range

  • Timeframes and design preferences

  • Any information you provide through website forms or email communication

We may also collect non-identifiable technical information such as:

  • IP address

  • Device type and browser

  • Pages visited on our website

  • Referral source (e.g. Google search, social media)

2. How We Collect Information

We collect information when you:

  • Submit an enquiry

  • Request a Build Discovery Session

  • Download resources

  • Communicate with us via email

  • Interact with our website

We also collect information automatically through tracking technologies including:

  • Google Analytics 4 (GA4)

  • Google Ads tracking

  • Meta Pixel (Facebook and Instagram)

These tools use cookies and similar technologies to collect information about website usage and advertising performance.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Assess project suitability

  • Provide information about our services

  • Arrange consultations or meetings

  • Improve website performance

  • Measure marketing effectiveness

  • Deliver relevant advertising

We may also use aggregated, non-identifiable data for reporting and internal analysis.

We do not sell your personal information.

4. Third-Party Services and Advertising

We use trusted third-party platforms to support our business operations, including:

  • Google Analytics 4

  • Google Ads

  • Meta (Facebook and Instagram) Ads

  • Client Management Systems

  • Squarespace (Website platform)

These platforms may collect information about your interaction with our website through cookies or tracking technologies.

This allows us to:

  • Understand website traffic

  • Improve user experience

  • Deliver relevant advertising

  • Retarget visitors who have shown interest in our services

You can control or disable cookies through your browser settings.

You can also opt out of targeted advertising through:

  • Google Ads Settings

  • Facebook Ad Preferences

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information submitted through our website may be stored securely within our website platform and CRM system. While we take appropriate security measures, no method of online transmission is completely secure.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

7. Retention of Information

We retain personal information to:

  • Respond to enquiries

  • Manage project communications

  • Meet legal or business obligations

If you wish for your information to be deleted, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: info@edhomes.au
Phone: 03 9018 9252